The McDonald’s Virtual Cash-Out platform allows Gift Card holders to request a Cash-Out redemption where required by state law. Only certain states require Cash-Out redemption. Eligibility varies by state law, but generally requires that:

  • the remaining balance of your Gift Card is below a specified dollar amount, and
  • the Gift Card has been used at least once.

Initiating a Cash-Out Request

Click the button below to submit your request. If your request meets all legal requirements, your Cash-Out redemption will be issued via check, PayPal, or Venmo.

You must certify that you are the legal holder of the Gift Card and that:

  • you are at least 18 years of age, or
  • you are at least 13 years old and using this site with the permission of a parent or legal guardian.

Additional Terms

If your Cash-Out request is approved, your redemption will be sent using your selected payment method. Please note:

  • you may submit one request per 24-hour period,
  • Cash-Out is provided by the Card Issuer at no charge, and
  • any fee required to enable an instant transfer from a payment app to your bank account will be reflected as an offset in the Cash-Out redemption.

For questions, please contact cashoutrequests@cimicard.com

Notice

You are not entitled to a Cash-Out redemption unless required by state law.
Submission of a Cash-Out request does not guarantee approval.
The Card Issuer reserves the right to decline any Cash-Out request:

  • where the Card or Card Balance is believed to be sourced or derived through fraud or other unlawful or unauthorized means,
  • where the request for redemption is believed to be associated with fraudulent or unlawful activity, or
  • where you are not entitled to redemption under applicable law.


The Cash-Out request process is monitored for fraud and other unlawful activity. Abuse of the system may result in cancellation of your Card Balance and/or referral for prosecution.